FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT CUSTOMER SERVICE AGENT REQUIRED We are currently recruiting for Customer Service Agent to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training provided! · Pay: £12.92 per hour · Overtime Available! · Hours: It is a 24 hour Operation = Therefore, earliest start time of 04:00 & Latest start time of 14:00 (10 hour shift patterns) - Hours subject to change due to operational demand · Shift Rotation: 4 on 2 off · Location: Stansted Airport (CM24 1QW) · Duration: Ongoing, Temp to Perm Opportunities Additional Benefits of the Role: · Bus and Train services available for all shift start and end times · Discounted Airport Parking · Free Uniform and Training · Discounts at Various Airport Retail Outlets · Employee Benefits Schemes · Financial and Mental Health Support The Role of a Customer Service Agent: · Helping passengers with assistance requirements to and from the aircraft and around the airport enhancing the passengers' journey · Greet passengers always asking what help is required · Explaining the process to the passenger · Preparing the passenger for check in and security, assisting with check in and security processes · Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage There will be other parts of the role which would be required, which we would be happy to discuss when we speak with you. Customer Service Agent Requirements: · 5 years' worth of references (Our dedicated team will obtain them for you!) · Be willing to apply for a DBS Check (Paid for by us!) · Ability to complete a GSAT (Paid for by us!) · Excellent customer service skills · A polite and professional approach · A passion for helping others · Strong written and spoken communication skills Benefits of working for The Best Connection: · On-going Assignments · Holiday Entitlement · Excellent Pay rates · Overtime · Online Payslips · Pension Provision If you are interested in the above CUSTOMER SERVICE AGENT position, please click apply or contact The Chelmsford Office on the below number. Please note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide or be willing to obtain the following: Apply for a Criminal Record Check (Paid for by us!) Have a full 5-year checkable history (Obtained for you by us!) Have an in date and valid Photo ID (Passport, Driving Licence, ID Card etc) Provide a full 5-year address history Attend an Aviation Security Course (Paid for by us!)