Salary: £35,000 - 45,000 per year Requirements: Strong knowledge of IT systems, networks, and infrastructure. Experience with troubleshooting and resolving technical issues efficiently. Proven experience supporting Microsoft 365 environments including Azure, 365, and Intune. Experience working on projects. Proficiency in managing data security and implementing updates. Ability to provide support and guidance to team members effectively. Familiarity with software and hardware installation and maintenance. Capability to manage IT projects from planning to execution. Excellent organisational and problem-solving skills. Responsibilities: Manage and maintain the organisations IT systems and infrastructure. Monitor system performance and troubleshoot issues to minimise downtime. Ensure data security and implement necessary protocols and updates. Provide technical support and assistance to staff across departments. Oversee software and hardware installation, upgrades, and maintenance. Develop and maintain IT policies and documentation. Collaborate with external vendors for specialised IT services. Plan and implement IT projects to meet business objectives. Technologies: Azure Hardware Support Microsoft 365 Security Office 365 Cloud More: We are a reputable organisation within the technology and telecoms sector, operating as a small-sized business that offers specialised services and solutions to our clients. We provide a competitive salary ranging from £35,000 to £45,000 GBP, a permanent role, and opportunities for professional development and growth. Our team works onsite in Wakefield, allowing for close collaboration in a focused environment. If you are an experienced 3rd line Support Engineer looking to grow your career in technology, we encourage you to apply for this exciting opportunity. last updated 4 week of 2026