Join us as a Data Admin Support Apprentice at Jungle IT Ltd
Location: Number One, Great Exhibition Wy, Kirkstall Forge, Leeds, LS5 3BF
Salary: £15,000 per annum
Closing date: 16/04/2025
Employer Description
Our team is passionate about delivering tailored solutions, driven by our values of tenacity, innovation, and positivity. Operating from our offices in Kirkstall Forge, we offer a dynamic and supportive environment where employees are empowered to thrive and contribute to meaningful outcomes for our clients.
Role Overview
This is a Data Level 3 Apprenticeship with QA. The role involves providing comprehensive administrative support to the Contracts and Fulfilment, Managed Service Billing, and Procurement functions. You will gain valuable skills and experience in data management, reporting, and administrative processes, while contributing to the smooth operation of our business.
Key Responsibilities
* Verify reports against agreements, ensuring accurate data and billing adjustments.
* Monitor system renewal dates and coordinate with the sales team for updates and actions.
* Manage Microsoft licence orders and assist with MS365 billing processes.
* Maintain accurate contract records in ConnectWise and review processes regularly.
Procurement Tasks
* Communicate with clients about order updates, queries, and resolutions.
* Coordinate with suppliers on renewals, invoices, and support issues.
* Track hardware shipments, delivery timelines, and resolve returns or warranty claims.
General Duties
* Prepare correspondence, report non-conformances, and support compliance with standards.
Candidate Skills and Qualifications
* Strong attention to detail and excellent organisational skills.
* Proficient in Microsoft Office Suite.
* Experience with CRMs and information management systems is beneficial.
* Outstanding communication and relationship-building skills, demonstrating patience and care.
* A desire to learn, develop, and grow professionally through the Data Level 3 Apprenticeship.
Our Values
* Tenacity
* Listening
* Customer Innovation
* Positivity
Entry Requirements
* 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
* GCSE Maths and English (or equivalents) at grades 3+ (D or above)
* Applicants must not hold an existing qualification at the same or higher level as this apprenticeship.
If you have a combination of qualifications and experience demonstrating the minimum foundation needed, you may still be considered. International equivalents must be supported by an official document comparing your qualifications to UK standards. For more information, visit the UK ENIC website.
Why Join Us?
Work in a supportive team that values growth, learning, and innovation. Be part of a company delivering cutting-edge IT solutions to diverse clients.
Benefits
* Hybrid working model: 3 days remote per week after passing probation.
* Cycle to work scheme.
* Access to Perkbox for discounts and wellness perks.
* Birthday off as an additional holiday.
* Enhanced maternity pay.
* Supportive, inclusive work environment with opportunities for growth.
Future Prospects
Opportunities for further apprenticeship training and ongoing development programs.
Additional Information
Apply now to start your career with us!
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