Company DescriptionFounded in 1973, Franklite is an award-winning company and one of the leading innovators in high-quality decorative lighting. We work with a diverse range of clients, including architects, lighting consultants, interior designers, M&E consultants, and distributors in the residential, hospitality, and commercial markets across the UK, Europe, Middle East, and Far East. Our outstanding luminaires have been supplied to prestigious locations such as palaces, embassies, hotels, private residences, and multi-residential projects. At Franklite, we are not just a lighting manufacturer; we are creators, visionaries, and craftspeople who take pride in our manufacturing methods and excellent service. We offer products that combine optimal performance with beautiful aesthetics, and our in-house technology and highly skilled design and technical teams continue to develop signature products, including LED plates and award-winning tunable light engines. Role DescriptionThis is a full-time role for an Internal Export Sales Assistant at Franklite Ltd, located in Milton Keynes. As an Internal Export Sales Assistant, you will be responsible for supporting the export sales team in managing and expanding our international customer base. This includes handling customer inquiries, processing quotations, orders, coordinating shipments, and providing exceptional customer service to ensure customer satisfaction. You will work closely with the sales team, logistics department, and other internal stakeholders to ensure efficient and effective operations. QualificationsPrior experience in a sales or customer service role, preferably in an export or international business environmentStrong communication skills and ability to build rapport with customersExcellent organizational skills and attention to detailProficient in Microsoft Office Suite (Word, Excel, Outlook)Knowledge of export documentation and shipping processes is a plusFluency in additional languages is a plusAbility to work effectively in a fast-paced and dynamic team environmentPositive attitude and willingness to learn Salary and BenefitsCompetitive salaryHoliday buy back schemeDiscount schemeHealth care scheme