Join our Streetlighting team at Essex Highways and play a key role in keeping the Essex network safe, efficient, and moving. Reporting into a collaborative and safety-focused team, you’ll provide essential operational support that helps deliver sustainable service excellence across the county.
From raising permits and TTRO requests to managing call-outs, processing timesheets, coordinating vehicle maintenance, and scheduling works through Mayrise and PLANet, you’ll be at the heart of our day-to-day operations. If you’re organised, proactive, and thrive in a fast-paced environment where your work makes a real impact, we’d love to hear from you.
The Role
* Provide comprehensive operational and administrative support to the Essex Highways Streetlighting team.
* Raise and close daily permits (including TTRO requests), liaising with the permitting team as required and maintain accurate project statistics.
* Process weekly timesheets and Toolbox Talks, ensuring all records are completed and submitted accurately and on time.
* Manage the call-out phone, assign works to the operational team, and schedule activities using Mayrise and PLANet asset management systems.
* Coordinate team and depot logistics, including booking meetings, scheduling vehicle maintenance, organising skip/waste disposal, and supporting additional administrative duties as required.
About You
* Strong verbal and written communication skills, with the ability to engage effectively with colleagues and customers.
* Confident IT user with a good level of computer literacy and ability to learn new systems quickly.
* Customer-focused approach, with experience in public-facing or customer service environments advantageous.
* Ability to work independently with minimal supervision, demonstrating initiative and proactive problem-solving skills.
* Experience with asset management systems and/or familiarity with the Essex road network or public sector administration is desirable.
Benefits
* Sick Pay
* Opportunity to purchase up to 5 days extra leave
* Competitive salary
* A variety of discounts through our “RJ Rewards” app, including restaurants, holidays, days out etc
* Life Assurance
* Employee Assistance Programme
* Pension scheme
The Company
We are Ringway Jacobs, a leading highways service provider working with local authorities across the UK. Formed in 2005, specifically to provide road network management solutions to local government, our unique blend of engineering capability, innovation and customer care make us the best in class. We support over 10,000 miles of highways, 10,000 miles of footway, almost 7,800 miles of public rights of way and 242,000 street lights. We excel in delivering safe, sustainable service excellence, through our passion, integrity and collaborative culture.
Ringway Jacobs is an equal opportunities employer. We wish to ensure equality of opportunity in employment and the fair treatment of all our employees.
If you require further details, please contact our Recruitment Team on 0330 311 2502 or e‑mail them on careers@ringwayjacobs.com.
Should you require any reasonable adjustments to be made as part of the application process please contact us directly.
We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CV’s or offering to assist with our vacancies, thank you.
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