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Regional Manager, Europe
Business Sector:
Life Science and Manufacturing
Location:
StockleyPark (relocating to Euston - May 2027)
Purpose of the Role:
CBRE are currently recruiting for a passionate and service‑driven workplace professional to be accountable, through an in‑country organisation structure, to deliver best in class services to a high‑profile client portfolio.
The role includes management of a dedicated regional portfolio, across EMEA, ensuring the provision of hard and soft facilities management, refurbishment / refresh projects and monitoring service providers and contractor's performance.
Responsibilities:
* The effective delivery of facilities management services for the client portfolio ensuring contract compliance and monitoring and implementing changes in legislation, working closely with in‑country teams.
* You will need to demonstrate experience of leadership, management, and development of the regional portfolio, ensuring financial, QSHE and operational commitments are met and exceeded.
* A key appointment within the account structure, this position requires the successful post‑holder to be an experienced leader with multi‑site experience and strong stakeholder management skills.
* International travel will be required at a frequency demanded by the business operations.
* This role presents an exciting opportunity for career growth, offering a strong platform to develop your expertise and advance within the organisation.
* Provide strong leadership to Workplace Managers and site teams, ensuring contractual commitments are consistently met and exceeded in line with agreed client SLAs and KPIs.
* Manage, support and develop Workplace Managers and site‑based teams, ensuring all colleagues are fully competent, understand their roles and the scope of the contract, and participate in regular objective setting and performance reviews.
* Create a positive learning environment with appropriate training and development plans, ensuring employees have the skills required to perform effectively and achieve their future potential.
* Ensure optimum staffing structures are in place, balancing efficient cost management with the delivery of service excellence.
* Collaborate with CBRE teams to drive effective team working, support colleagues, and contribute to the strategic development of the account.
Skills and Experience:
* Formal qualification in Facilities Management or related discipline. Additional qualifications or experience in building maintenance or engineering are advantageous.
* Membership in a recognised professional body (e.g., IWFM/BIFM, MCIOB, MRICS, IFMA, IOSH or equivalent) preferred.
* Proven success in a complex, multi‑country portfolio is highly desirable.
* Demonstrated ability to engage confidently and constructively with a diverse range of stakeholders, balancing differing priorities to achieve shared outcomes.
* Evidence of transforming service delivery through innovation, technology integration, and experience‑led FM design.
* Strong financial stewardship, including budgeting and cost control in environments where precision and transparency are non‑negotiable.
Technical Competencies:
* Deep understanding of Hard and Soft FM operations, especially where poor execution can directly impact workplace experience.
* Ability to comprehend, analyse and interpret complex business documents.
* Strong organisational skills.
* Strong problem‑solving abilities, with advanced analytical and quantitative skills.
* Solid understanding of financial principles and ability to perform advanced financial analysis.
* Comfortable adopting and utilising new technologies and digital tools, such as mobile applications, cloud platforms, work order management systems, financial management tools.
* Strong verbal and written communication skills, including report writing and preparation and delivering of persuasive presentations to internal and external stakeholders.
* Strong commercial experience, including negotiation and supplier management
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