Reporting to: Delivery Assessment Manager
Role Purpose
The Assessment Engineer plays a key role in supporting field readiness, infrastructure deployment, and customer order fulfilment. Sitting within the Delivery Assessment function, this role combines traditional surveying and plant protection responsibilities with modern service assurance duties — ensuring Freedom Fibre's build and connection activity is efficient, compliant, and Right First Time (RFT).
This hybrid field-based role supports the technical assessment of infrastructure delivery, identifies and resolves field blockers to customer installations, completes excess construction charge (ECC) scoping, and helps maintain the resilience of deployed assets. The role operates cross-functionally with design, build, service, and installation teams to protect both service outcomes and infrastructure integrity.
Key Responsibilities
* Lead complex surveys and infrastructure assessments to enable cost-effective and compliant deployment of new network assets, including poles, ducts, and overhead routes.
* Provide senior technical oversight during customer installations, validating engineering plans and resolving high risk blockers to support successful delivery.
* Represent Freedom Fibre in joint site visits with third-party civils and build partners, offering expert judgement on feasibility, constructability, and safety planning.
* Take ownership of non-standard or escalated installations, executing in-field decisions where required to maintain build momentum and minimise delay.
* Oversee the resolution of field-based issues impacting live customer connections, acting as a technical escalation point within the team.
* Manage stakeholder interactions on-site, particularly in sensitive or high-impact locations, advising on solutions
that meet engineering and customer standards.
* Scope and validate ECCs (Excess Construction Charges), ensuring high accuracy and completeness in support of the planning and commercial teams.
* Prove the fluidity of proposed overhead and underground routes by validating continuity, access, and constructability for planned connections and build. This includes planning for duct provision through test rods and ropes (TRR), verifying requirements, resolving line-of-sight (LOS) issues for overhead deployment, and locating and resolving network issues (faults).
* Confirm that all planned infrastructure has the appropriate permissions and consents in place, including wayleave and permit-to-work (PTW) requirements, and progress relevant documentation to the appropriate department for resolution or approval.
* Collaborate with contractors, planners, and internal teams to ensure infrastructure proposals are deliverable, scalable, and meet field-readiness standards.
* Lead the execution of pre-connection activities including pole hangs, final route validation, and pre-build quality assurance to support Right First Time outcomes.
* Act as a senior interface between engineering, service desk, and operations teams, facilitating the timely
resolution of complex or high-profile cases.
* Maintain high standards of documentation and reporting across site visits, risks, and issue resolution activities.
* Champion safe working practices across all field interactions, supporting audits and driving continuous
improvement in site safety culture.
* Advise on process enhancements and field deployment models based on live observations and stakeholder feedback.
Skills & Experience
* Practical knowledge of telecoms infrastructure and deployment methods, including civils, poles, ducts, fibre routing and customer installs.
* Experience working in a field operations, survey, or service assurance capacity.
* Ability to assess and document complex installation scenarios and build constraints.
* Familiarity with ECC processes and experience producing costed infrastructure recommendations.
* Comfortable using GIS and job management tools to document, track, and plan field activity.
* Solid understanding of health and safety expectations in a field environment.
* Professional conduct with customers and property stakeholders during on-site issue resolution.
* Ability to work independently and manage a busy field-based workload efficiently.
* Good written and verbal communication, especially in producing survey summaries or issue reports.
* Full clean UK driving licence and availability to travel across operational areas.
Desired Accreditations
* NRSWA SLG
* SA001
* SA002
* SA008
* SA051C
* IPAF 1B
* S5
* S6
* S7
* S8
On-Call & Rota Responsibility
This role may be included in an on-call rota to support reactive site visits or short-notice field issue resolution. Participation will be scheduled as part of a fair and balanced rota
Freedom Fibre recognise the service provided by recruitment agencies and as such have a Preferred 2nd tier Supplier List, with whom terms of business have been agreed. Only suppliers who have signed up to these terms can place candidates with Freedom Fibre and will receive instruction directly from us to do so. Freedom Fibre is therefore unable to consider speculative CV's or proposals from any other third party and any speculative CV's or proposals being sent into the organisation will be treated as gifts.
As such, Freedom Fibre reserves the right to directly contact any candidates who have been speculatively submitted by a third party and shall therefore not be liable for any fees whatsoever should it choose to engage the candidate's services. Furthermore, speculative submission of candidate CV's does not establish a right of representation should the same candidate's details also be submitted by a Freedom Fibre Preferred 2nd tier Supplier or independently by the candidate themselves.
Submission of any unsolicited CV's and proposals to Freedom Fibre will be deemed evidence of full and unlimited acceptance of these terms and agreement that these terms are the totality of any commercial or contractual relationship whatsoever in respect of the candidate(s) whose unsolicited CV's were sent.