Eureka Veterinary Centre, Ashford, Ashford, South East
We are seeking a friendly, organised, and compassionate Receptionist to join our team. As a receptionist, you will be the first point of contact for our clients, ensuring they receive a warm welcome and professional service. This role is initially a temporary 3-month contract with the view to review at the end of this term.
Key Responsibilities
* Collaborating with the team to ensure smooth clinic operations
* Providing compassionate care and support to clients and their pets
* Answering calls and emails
* Carrying out administrative tasks and manage appointments
* Maintaining accurate records using our IT systems (training provided)
* Handling payments and client accounts
* Cleaning reception and consult areas to high standards
We are looking for someone with excellent communication skills, both verbal and written, and strong organisational abilities with a keen attention to detail. The ideal candidate should be able to multitask and prioritise tasks effectively in a busy environment. Proficiency in using veterinary software systems for scheduling and record-keeping is essential. While knowledge of basic veterinary terminology is preferred, full training will be provided for the right candidate.
About Us
We are a beautiful, light and airy, purpose-built SA practice in a small shopping centre located in Ashford. Situated less than an hour from London by train, near the interesting Kent coast and we offer a welcoming and VERY positive environment to work in.
We are well-equipped including in-house blood machine and digital X-ray machines. Our team is made up of 3 Registered Veterinary Nurses, 1 Student Veterinary Nurses and 1 Receptionist. Every member of our amazing team has an extremely positive attitude, and they make working at Eureka a pleasure. Our very experienced and organised Head Nurse, Anna, is an excellent leader of the rest of the team.
We pride ourselves on providing excellent customer service, 100% dedication and care for our clients. We value our members of staff and understand the importance of a good work/life balance.
You will work 32 hours per week, Monday & Thursday 1:30 pm - 6:30 pm, Tuesday & Wednesday 8:15 am - 1:15 pm Fridays 8:30 am - 6:30 pm, with inclusion in the Saturday rota 8:30 am – 12:30 pm.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Eureka Veterinary Centre, Ashford
Unit 9 Eureka Place, Trinity Road, Ashford, TN25 4BY, United Kingdom
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