Haldane Fisher are a leading timber and builder's merchants and have a reputation for innovation and excellence within their field. The company believes in their people and strives to provide excellent and reliable service to their customers. We wish to recruit a Customer Service Coordinator at our Head Office in Newry. We are looking for someone who will make an impact building good relationships with customers whilst continually striving to exceed their expectations. Your key responsibilities as Customer Service Coordinator will include: Managing the lifecycle of a customer order Liaising with customers on all aspects of their orders Processing all orders timely and efficiently Working collaboratively across the business ensuring customers receive their order right and on time Liaise with purchasing department to ensure all stock is available Liaise with the transport department to organise on time delivery Review orders daily and react accordingly Produce all delivery dockets The successful candidate will possess the following attributes: Committed and passionate to providing excellent customer service Exceeding customer expectation and building lasting partnerships Ability to work under pressure and to tight timescales Able to work both individuall y and as part of a branch team IT savvy and a proficient user of the wider MS Office programmes Knowledge or experience of building and timber products The successful person will receive a competitive rate of pay plus benefits including: Staff Discounts Cycle to work scheme Career Paths Training & Development Programs to help meet your career ambitions Closing date for completed applications is Monday 7th July 2025 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.