About the role As a Dispensing Optician at Scrivens Opticians & Hearing Care, you will play a vital role in ensuring our customers receive the best optical solutions and outstanding care. With access to the latest lens technology and stylish eyewear, you will guide customers in choosing the perfect products to suit their lifestyle, needs, and prescriptions. This is a customer-facing role where technical precision meets personal service. It’s ideal for qualified professionals who want to work in a supportive, forward-thinking environment. Responsibilities Provide expert advice on lenses, frames, and coatings tailored to each customer's needs Interpret prescriptions and ensure accurate fitting, adjustment, and aftercare Assist with the delivery of outstanding customer experiences in branch Maintain high standards of product knowledge and service Work collaboratively with Optometrists and branch teams Keep accurate records and support daily operational tasks Ensure GOC standards and professional guidelines are upheld What we’re looking for We are looking for a fully qualified and GOC-registered Dispensing Optician. The ideal candidate will demonstrate a strong commitment to delivering excellent customer care. Excellent communication and interpersonal skills are essential. Attention to detail and a high level of technical accuracy are also required. A genuine passion for product knowledge and enhancing the customer experience is important. Additionally, we value a flexible attitude and a team-oriented approach. What we offer Competitive salary and benefits Full-time or part-time roles to suit your lifestyle Ongoing training and development opportunities A welcoming, family-run environment with a strong support network Opportunities to work with the latest lens and frame innovations 28 days annual leave (pro-rata) Generous staff discount scheme