User Researcher - Contract Opportunity
Harvey Nash is delighted to be working with a valued public sector client on an exciting User Researcher contract role.
We're looking for a skilled User Researcher to join a multidisciplinary digital team, helping to shape user-centred services aligned with Scottish Government Service Standards. This is a fantastic opportunity to contribute to a strategic digital transformation programme, working in an agile environment and engaging directly with users to improve service design and delivery.
Key Details
Rate: £450 per day (Inside IR35)
Duration: 6 months
Location: Edinburgh - 2 days per week on-site
Start Date: ASAP
Role Overview
You'll be responsible for:
Leading user research activities across digital projects
Creating and socialising user personas, journeys, and site maps
Producing wireframes, prototypes, and user flows for feedback
Conducting usability testing and user interviews
Embedding test-and-learn practices across the organisation
Collaborating with product, digital, and data teams
Ensuring alignment with SG Digital Standards
Skills & Experience
Proven experience in agile user research within public sector or similar environments
Strong understanding of Scottish Government Digital Standards
Proficiency with design and collaboration tools
Familiarity with Microsoft 365, Azure, and Power Platform
Excellent stakeholder engagement and communication skills
Relevant certifications in research methodologies or Microsoft technologies