Pay range
Northampton £32,743 to £37,595 per annum, depending on experience.
40 hours per week, 5 days out of 7, which may include early, late and weekend shifts.
About Us
We’re an award‑winning, market‑leading 3PL specialising in high‑quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business – we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business. We understand the importance of making time to unwind and have fun, so we fund a number of social events, including our amazing annual party. Each year, we celebrate in style, present our annual employee awards and recognise the people that make our business so special.
Role Responsibilities
* staff levels and other resources in line with agreed parameters.
* Coordinating operational activities to ensure the required service level is provided.
* Conducting regular briefings and ensuring effective communications with the Operational Team.
* Communicating issues and information to the Warehouse Manager, such as delivery schedules, warehouse accuracy and general queries.
* Conducting one‑to‑one meetings with team members to review performance and development.
* Recognising training needs and providing solutions to ensure team members have the required knowledge for their role.
* Actively supporting operational change whilst minimising disruption to production and service.
* Supporting the Warehouse Manager as and when required.
Requirements
* Previous experience in a managerial role in a warehouse operation.
* Ability to coordinate daily activities and delegate within a team while remaining operationally “hands‑on.”
* A methodical approach and the ability to prioritise workload and tasks.
* Ability to react within a complex and growing operational environment.
* Experience of handling disciplinary and sickness absence cases.
* An understanding of the 3EX.Net warehouse management system and MS Office packages (Excel, Word, Outlook).
Benefits
* Discretionary company bonus scheme.
* Pension, Life Assurance, Healthshield Cash Plan and Discount Perks.
* 22 days’ holiday (plus Bank Holidays) increasing to 25 days after 2 complete holiday years, with the option to buy/sell holiday.
* Birthday leave.
* Free on‑site parking, with electric car charging at certain locations.
* Range of employee awards.
* Uniform and full PPE provided.
* Regular social events.
* Employee assistance programme to promote mental health and wellbeing.
* Cycle to work scheme.
* Enhanced maternity and paternity leave.
Application Requirements
* Right to Work in the UK & Basic DBS Check – You must have the legal right to work in the UK. If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment.
* References – We reserve the right to request two or more references to cover the past five years of your employment history. Please ensure you can provide accurate contact details for each of your referees.
* English Language – You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues.
If you meet the role requirements and are ready to take the next step in your career, we encourage you to apply.
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