CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond.
We are proud of our reputation for innovation, quality and compassionate care. With a diverse workforce and an inclusive culture, CNWL supports staff wellbeing, learning and development.
Deputy Peer & Lived Experience Training Team Lead
NHS AfC: Band 7
Main area: Peer & Lived Experience Practice. Grade NHS AfC: Band 7. Contract: Permanent. Hours: 30 per week (part time, flexible working). Mondays and Thursdays required; flexible for the remaining two days. Job ref 333-C-HQ-2061.
Site: Argo House Town, London. Salary: £53,751 – £60,651 per annum (incl HCAS pro rata). Salary period: yearly. Closing date: 14/04/2026 23:59.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles.
Job overview
Are you a peer worker with lived experience of mental health recovery and substantial professional experience in peer and lived experience training delivery? This role offers an opportunity to lead training and development within CNWL’s Peer & Lived Experience Workforce.
Main duties of the job
The Deputy Team Lead will support the development and delivery of training packages, programmes and pathways for the peer and lived experience workforce across CNWL and external stakeholders. They will deputise for the Trustwide Peer & Lived Experience Training & Development Lead, ensuring high quality training delivery and operational leadership, and will contribute to central Lived Experience Team strategy, supervision and programme development.
Working for our organisation
Central and North West London NHS Foundation Trust is one of the largest and most diverse NHS trusts in the UK, providing physical and mental health services across London, Milton Keynes, Surrey and beyond. The Trust values diversity, innovation and compassionate care, offering wide training and career development opportunities.
Person specification
Education and Qualifications
* Completion of peer support training.
* Degree level education or equivalent skills.
* Evidence of continuing professional development.
* Supervision training.
* Coaching training.
* Lived experience of recovery from mental and emotional distress, and experience of using statutory mental health services.
* Significant experience of working in health and/or social care settings as a peer support worker (or equivalent).
* Experience of working as a peer trainer (or equivalent).
* Experience of delivering mentoring and/or supervision/appraisal.
* Experience of autonomous working.
* Experience of working as part of a remote or hybrid team.
* Experience in training evaluation and assessment.
* Experience in managing resources such as financial, stock and equipment.
* Experience of relationship building and partnership working.
* Experience of working in an educational / learning and development environment.
* Experience of managing complex HR issues with staff, e.g. performance and long term sickness.
* Experience of strategy development and delivery.
* Experience of working as a Senior Peer Worker/Trainer or equivalent level role.
* Experience of working with information technology to track operational performance.
Other
* Ability to travel across the Trust by public transport.
Skills, knowledge, abilities
* Skills in producing timely, accurate and informative reports and notes.
* Demonstrable leadership skills.
* Ability to work autonomously, on own initiative and under pressure to meet deadlines and competing priorities, and to make and action decisions independently within agreed timeframes.
* Understanding of the importance of equality and diversity.
* Proficient use of systems of communication such as Microsoft Teams, Microsoft Office, Outlook, telephone.
* Ability to work remotely and as part of a hybrid team.
* Ability to chair/facilitate a meeting.
* Knowledge of current legislation that underpins health and social care and a working knowledge of the Equalities Act 2010 and Human Rights Act.
* Ability to design training packages for groups and individual needs, ensuring best practice and national guidelines are adhered to.
Use of Artificial Intelligence (AI)
AI can be used as a support tool, not a replacement for the applicant’s own work. Applications must remain personal, accurate and reflective of the candidate’s real experience. AI‑generated content must not misrepresent skills, qualifications or experience. Over reliance on AI‑generated content is discouraged and may diminish the applicant's chances of success. The use of AI is prohibited during the interview process.
* Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
* Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Please check that you are eligible under the UKVI points based system.
* Our Agenda for Change employment contracts are subject to a contractual 13‑week probationary period.
* If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and requires Disclosure to the Disclosure and Barring Service.
Name: Katy Hawkins
Job title: Peer & Lived Experience Training Team Lead
Email address: katy.hawkins3@nhs.net
If you have any queries or would like to arrange a call about this role, please get in touch via email.
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