Job Description
Our client is a leading IP firm with a strong presence across the UK. The firm is known for its collaborative culture, commitment to professional development and high standards of client service. With a diverse client base and a focus on innovation, the firm provides opportunities to work across a range of technically complex patent matters in a supportive and progressive environment.
About the Role
We are seeking a Patent Admin Manager to oversee the client administration function for patents across defined UK locations. The role focuses on ensuring consistent, efficient and high-quality service delivery, while aligning processes across offices. You will work closely with key stakeholders, including Group Heads, Office Heads, IT, Learning and other business support functions, to optimise workflows, enhance service standards and drive continuous improvement.
This is a leadership role, with responsibility for managing and developing a team, promoting a culture that reflects the firm's values and ensuring effective talent development and continuous professional development for both yourself and your team members.
Key Responsibilities
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1. Manage the patent client administration function across UK offices
2. Implement consistent and efficient processes to enhance service delivery
3. Collaborate with key stakeholders to align workflows and op...