Overview
This position is a reception job, working within a team. Mainly covering day to day reception work on a rota basis.
Responsibilities
* Answering telephone
* Making appointments
* Receiving patients – greeting patients with a polite attitude
* Filing patient medical records
* Scanning and attaching patient information
* Completion of forms and other office paperwork
* Provide administration support to reception practice team
* Use of computer system to access patient medical records and other information
* Use of photocopier
* Training
* Assisting doctors with patients as required (only when a DBS has been received)
* Attend practice meetings as necessary
* Reading practice policies and Alerts
* DBS Check
* Reception staff will be required to cover for other staff members during holidays, sickness etc.
* Reception staff may be required to carry out other admin duties where necessary; training will be given where needed
* Reception hours of work may change to accommodate the needs of the practice
About us
We are a GP practice located within the Wednesbury area, we have 2 registered GP's, We have a good working team, with all staff working together to keep the practice running.
Job responsibilities
Answering telephone
Making appointments
Receiving patients – greeting patients with a polite attitude
Filing patient medical records
Scanning and attaching patient information
Completion of forms and other office paperwork
Provide administration support to reception practice team
Use of computer system to access patient medical records and other information
Use of photocopier
Training
Assisting Doctors with patients as required (only when a DBS has been received)
Attend practice meetings as necessary
Reading practice policies and Alerts
DBS Check
Receipt of DBS check (if applicable)
Person Specification
Experience
* Experience within IT
* Experience in face to face contact
* Experience in answering telephones in polite manner
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