About the team:
As a Valuation Services Assistant, you will be part of the Valuation Services team, which plays a vital role in supporting the Bank\\\'s property-related decision-making. The team is responsible for managing the valuation process across the group\\\'s brands, ensuring property valuations are accurate, consistent, and delivered on time. By liaising with third-party valuers, panel managers, and key internal stakeholders, the team provides the insights and assurance needed to underpin lending decisions, risk management, and strategic planning.
What you will be doing:
As a Valuation Services Assistant, you will play a key role in shaping confident property decisions across our brands. You will be responsible for instructing third-party valuers and panel managers, while proactively managing the property valuation process.
In this position you will have the opportunity to work closely with both internal teams and external stakeholders, ensuring the smooth delivery of accurate, timely valuations that support critical business decisions.
This is an exciting opportunity to develop your expertise in a collaborative environment where your attention to detail and communication skills will have real impact.
Your responsibilities will include…
* Update and maintain casework on the Department\\\'s valuation tracker and the company\\\'s online database systems, using the systems both for workflow purposes and for updating case notes.
* Instruct third party independent valuation using relevant IT platforms and updating case management systems.
* Manage valuation quote requests within agreed SLA.
* Chase and process valuation instructions prior to and following receipt of valuation reports within agreed SLA.
* Maintain strong relationships with our valuers and panel managers.
* Carry out other administration tasks as requested.
* Work closely with the Sales, Operations and Underwriting teams to ensure communications are clear and concise and to support these stakeholders with business initiatives
What\\\'s in it for you?
We offer a base salary dependent on experience of between £26,000 - £30,000 and a competitive benefits package including:
* Enhanced family-focused benefits
* Hybrid-working
* Annual bonus opportunity
Please use this link to see the fantastic benefits available at OSB: OSB Careers
About Us:
OSB Group is a specialist mortgage lender and retail savings bank. Alongside passion for our products and customers, we\\\'re passionate about our people and want to continue building a collaborative and engaging environment!
Do you have the skills?
We are looking for talented individuals who have the experience and knowledge set out below:
* Previous work experience in a property environment in an office-based role working with customers and third parties (e.g. estate agency, lettings)
* Good knowledge of the property market
* Skilled in Microsoft Office, particularly Word and Excel
* Excellent communication skills, with the ability to engage confidently at all levels
* High attention to detail and accuracy in work
Next Steps:
Interested? Apply now! Still considering? Hear from our team or learn more about our recruitment process: OSB Careers
We believe in a personalised and inclusive approach, ensuring the process is relevant and conversational. If you need any adjustments or support, we\\\'re here to make sure you can show your best self.
Diversity, Equity & Inclusion
Not sure if you meet all the criteria? Let us decide. Studies show that candidates from underrepresented backgrounds often feel they need to meet 100% of the criteria before applying. At OSB, we value the unique perspectives and experiences that diversity brings. We\\\'re committed to creating an inclusive space where everyone feels empowered to apply - even if you don\\\'t check every box.
We actively promote diversity at all levels, with Board-level Diversity Champions monitoring our progress. We\\\'re proud to be signatories of the Women in Finance Charter, supporting the growth of senior women in our sector. Our commitment extends to treating all employees and applicants equitably, ensuring fairness and respect for all.\\\"
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