Join to apply for the Service Delivery Assistant role at Sunil Goel & Associates, CAs
4 days ago Be among the first 25 applicants
Join to apply for the Service Delivery Assistant role at Sunil Goel & Associates, CAs
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Dorset Team supporting victims in Dorset working 18.75 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you
What We Offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About The Role
As a Service Delivery Assistant you will be:
* Supporting the Dorset Team to provide a high quality and responsive administrative functions for Victim Support Dorset.
* Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties.
* Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines.
* Liaising with referring agencies to improve referral information and the referral process for victims.
* Updating and maintaining computerised data bases, case management systems and records.
* Working with sensitive, confidential and secure data.
* Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings
You Will Need
* Effective verbal/written communication and numerical skills.
* Experience of working in an administrative role and undertaking a variety of administrative duties.
* Experience of working in a client focused service area or setting.
* Experience of providing general office support to a team of professionals.
* Experience of working and adhering to policies, processes and procedures.
* Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
* Understanding and knowledge of equal opportunities and diversity.
* Good understanding and knowledge of office systems and business support functions.
* Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
* Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
* Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
* Ability to work on own initiative and with minimal supervision to achieve deadlines.
* Excellent record keeping skills with a focus on quality and accuracy.
* A team player with a flexible working approach.
About Us
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.
Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How To Apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
LNKD1_UKTJ
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Other
* Industries
Administrative and Support Services
Referrals increase your chances of interviewing at Sunil Goel & Associates, CAs by 2x
Sign in to set job alerts for “Service Assistant” roles.
Bournemouth, England, United Kingdom 2 days ago
Bournemouth, England, United Kingdom 2 days ago
Ferndown, England, United Kingdom 6 days ago
Christchurch, England, United Kingdom 5 days ago
Temporary Receptionist - Bournemouth - £13 to £14 p/h
Christchurch, England, United Kingdom 3 days ago
Wimborne Minster, England, United Kingdom 5 days ago
Bournemouth, England, United Kingdom 6 days ago
Ashley Heath, England, United Kingdom 5 days ago
Poole, England, United Kingdom 6 days ago
Bournemouth, England, United Kingdom 4 days ago
Wareham, England, United Kingdom 2 weeks ago
Bournemouth, England, United Kingdom 4 days ago
Dorchester, England, United Kingdom 1 month ago
Southampton, England, United Kingdom 5 days ago
Bournemouth, England, United Kingdom 1 month ago
Poole, England, United Kingdom 3 days ago
Southampton, England, United Kingdom 5 days ago
Southampton, England, United Kingdom 5 days ago
Bournemouth, England, United Kingdom 4 weeks ago
Three Legged Cross, England, United Kingdom £12.82-£12.82 2 weeks ago
Chiropractic Assistant/Client Experience Receptionist
Poole, England, United Kingdom 1 month ago
Bournemouth, England, United Kingdom 2 days ago
Administrator (First-Aider & LSA) - Bournemouth School
Bournemouth, England, United Kingdom 3 days ago
Southampton, England, United Kingdom 6 days ago
Bournemouth, England, United Kingdom 2 days ago
Library Assistant (Term-Time, 3 days per week) - St Andrew's Catholic College, Redlynch - St Andrew's Catholic College
Redlynch, England, United Kingdom 1 day ago
Poole, England, United Kingdom 2 days ago
Dorchester, England, United Kingdom 1 week ago
Wareham, England, United Kingdom 1 day ago
Ringwood, England, United Kingdom 2 days ago
Customer Service Assistant- SPAR The Grove
Dorchester, England, United Kingdom 3 weeks ago
Southampton, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr