Relationship Manager
Salary £25000 - £30,000 - Commission and bonuses
Gold Group is a successful, employee-owned recruitment business based in East Grinstead, West Sussex, supporting leading organisations across highly regulated and technical sectors, including Defence, Engineering, Life Sciences, Construction, IT and Renewables.
We are looking to appoint a Relationship Manager to join our Client Solutions team, supporting and developing a portfolio of established defence accounts. This is a delivery-focused role with a strong emphasis on client relationships, service quality and account development, rather than new business sales.
The key part of your role as a Relationship Manager will be working closely with key defence clients, you will be responsible for ensuring consistently high standards of recruitment delivery and customer service. Your role will include:
Managing end-to-end recruitment delivery across multiple live roles and disciplines
Overseeing established defence accounts, ensuring timely and accurate delivery
Building strong, trusted relationships with client stakeholders and hiring managers
Acting as a key point of contact for clients, ensuring a high-quality service experience
Proactively nurturing and developing existing accounts with the aim of becoming a preferred / top-tier supplier
Maintaining compliance and best practice within a regulated defence environment
Collaborating closely with internal consultants and delivery teams
This role is ideally suited to someone currently working as a Resourcer, Delivery Consultant or Account-focused Recruiter who enjoys managing multiple requirements and building long-term client relationships.
As a Relationship Manager you should have the following
Experience within recruitment delivery, resourcing or account management
The ability to manage multiple roles, clients and disciplines simultaneously
Excellent relationship-building and customer service skills
Strong organisational skills with the ability to prioritise and meet deadlines
A proactive and solutions-focused mindset
Confidence communicating with both clients and candidates
An interest in developing accounts rather than pure sales activity
Experience in defence, engineering or other regulated sectors would be advantageous but is not essential.
What We Offer
Employee Owned Trust (EOT) - share in the success of the business
Competitive salary and benefits package
Hybrid working opportunities
Structured training and ongoing career development
Supportive, collaborative team environment
Annual company incentives and trips
10 days paid Christmas shutdown (not deducted from annual leave)
If you are a delivery-focused recruitment professional looking to move into a client-facing relationship management role within a stable, well-established defence environment, we would be keen to hear from you.
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website