Overview
About us: Dreams is the UK\'s most loved bed retailer and part of Tempur Sealy. We offer a supportive, fun environment with a focus on exceptional customer experiences. In your dream role, you\'ll receive a competitive package and opportunities to develop your career with Dreams.
In your dream role, you\'ll receive:
* Competitive salary: £30,000 achievable on target earnings
* Commission: An uncapped commission scheme with peak incentives
* Discounts: Colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping
* Buy-in schemes: Opportunity to buy extra holiday, private healthcare, or savings and loans
* Learning and development: Comprehensive induction with learning options on our Beducation platform and in-person training
* Wellbeing: Access to a wellness hub through Retail Trust, including 24-hour helpline, out-of-hours GP services and counselling
* New in 2024 - enhanced maternity & paternity pay
The job: Working as part of our Retail team in Wednesbury, Junction 9, you will be a vital part of the store\'s success. You will help ensure every store visit is exceptional for our customers by understanding their needs and advising them on high-value purchases.
Responsibilities
* Make customers feel at home through exceptional service by listening to needs, asking the right questions at the right time, and guiding them to the perfect fit
* Be on hand as customers browse in store, from greeting at the door to getting to know them and their sleep preferences
* Become a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress
* Help maintain the store\'s appearance, including general housekeeping, cleaning, and updating displays
Qualifications
* People-first: Engaging, positive personality with an ability to bond with customers
* Communicator: Excellent communication skills to build rapport with customers and colleagues
* Motivated: Ability to work towards KPIs and sales targets (no prior sales experience required)
* Team player: Contributes to an enjoyable, inclusive store environment
* Willing to learn: Curious and eager to learn to become an excellent Bed Expert
* Flexible: Available to work full-time (38.5 hours per week) across 7 days, including weekends and bank holidays; ability to earn more commission on busy days
#J-18808-Ljbffr