Operations Assistant Location: Knottingley
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday
Salary: up to £29,764 per annum plus bonus
At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.
We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:
~ Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
~£1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
~ Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.
Adhere to company policy and procedures relating to the rental of trailers
Vehicle check-in and check-out, managing parking locations on our computer system.
Ensure the customer’s servicing requirements are met for both short term & long-term trailer fleets, including system documentation updates. Liaise with vendors and TIP branches to organise servicing of trailer fleet and validate service sheets
Process rebills raised by TIP and obtain order numbers for damage or repairs
Handle new account enquiries for rental and 3rd party customers
Ensure sitting fleet is tagged and comments are entered correctly
Liaise with the DVSA to arrange MOT bookings and administer through to rebill
Provide world class customer service in line with TIP company values
Good telephone manner
Computer literate with sound administrative skills
Experience firsthand why TIP is a market leader and why we’re Great Place to Work Certified !