ID: 1527 Family Support Worker
Service: Stroud & The Cotswolds Children & Family Centres (Dursley, Stonehouse, Cirencester)
Salary: £24,971 - £27,504 FTE per annum
Location: Stroud & The Cotswolds
Hours: 37 hours per week (full-time)
Contract: Permanent x2
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Provide practical and emotional support to children and families through 1-1 sessions, home visits, structured sessions, group work, and community-based programs. You’ll promote family resilience by using restorative approaches, building on strengths, and empowering families to achieve positive outcomes.
You will play a key role in supporting the day–to–day delivery of the C&FC services, though community and stakeholder engagement to facilitating and delivering our universal provision, including the community cafe and having a presence in our C&F Centers that open 8.30am - 6pm.
Main Responsibilities:
1. Supporting Children and Families
Deliver individual and group support across family centres, homes, and community venues
Carry out child-focused assessments with families and professionals to identify needs, risks and lived experiences.
Develop outcome-focused plans and risk assessments; review and update plans using evidence and professional judgement.
Promote inclusion and equal access to services, especially for those most in need.
Creation and development of resources to support families and children
Help design and deliver universal, open-access services (e.g., Stay & Play, Drop-ins, community cafe) at centres and community venues.
Support Universal Provision and wider operational needs implementation, staffing, and outreach events.
2. Multi Agency Working
Participate in multi-agency meetings and collaborative planning, at times being the lead practitioner Make referrals for additional support where necessary and contribute to multi-agency working. Build knowledge of local services and help families access appropriate support.
3. Administration & Reporting
Maintain accurate and timely records in line with Family Action’s standards and safeguarding procedures.
Maintain accurate records and follow safeguarding and confidentiality protocols Support digital/telephone-based service delivery, including troubleshooting. Assist with planning, monitoring, reviewing service development, and producing monthly summaries.
4. Safeguarding & Professional Standards
Prioritise the safety and wellbeing of children, raising safeguarding concerns and making referrals when required.
Adhere to safeguarding policies and procedures.
Participate in supervision, appraisal, ongoing development and reflective practice drive your own development.
Uphold Family Action’s values: people focus, cando attitude, striving for excellence, respect.
Apply Equality, Diversity, Ethical, Health & Safety, and Data Protection policies.
5. Embrace and implement Family Action’s Equality & Diversity Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
6. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
7. Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.
Main Requirements (for details check the job description and person specification):
• Interest in supporting children and families to thrive
• · Experience relevant for your effectiveness in the role might be from various sectors and disciplines: Youth Work, Teaching, Community Engagement, Early Years The list is not exclusive and if you are passionate about Communities, Children and Families we would still like to hear from you, even if you do not have experience in any of the listed sectors. · Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced DBS LEVEL
Benefits:
- an annual paid leave entitlement that commences at 25 working days, days plus bank holidays.
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: 29 August 2025 at 23:59
Interviews are scheduled to take place in September 2025 virtually.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: stroudchildrenandfamilycentre@family-action.org.uk
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
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