Our growing company is looking for an experienced and reliable Accounts Assistant to handle the busy day to day bookkeeping for multiple client membership accounts. Working within a supportive team environment, you will be responsible for all duties relating to chasing debts in a timely fashion and all administration surrounding this. The ideal candidate will enjoy working in a demanding environment with the ability to prioritise and focus on query resolution and reducing aged debts.
Duties & responsibilities
* Chasing outstanding debt daily via telephone and email
* Raising or amending invoices as appropriate
* Setting up and maintaining new member accounts
* Log, resolve and clear member queries in a professional and timely manner
* Identify and recommend improvements to processes for each client
* Implement approved recommendations of processors as required
* In collaboration with the Finance & Admin teams, help to develop the individual
client membership renewal systems to reduce overdue debts
* Make sure the data within client membership accounts are complete and accurate
* Maintain comprehensive, accurate and up to date records of debt chasing actions
* Log all member complaints, compliments & feedback
* Purchase invoice processing
* Paying purchase invoices after gaining approvals via the approval process
* Bank reconciliations – allocating receipts and payments
* Resolving bank reconciliation queries
* Sending out GC links for DD set up
* Taking credit card payments
* Any other ad hoc duties as required
Skills & Experience:
* UK Driving Licence
* Excellent verbal and written communication skills
* IT skills, and an ability to use all Microsoft Office packages
* Experience using Xero Accounts preferable
* Have previous, up to date experience in Credit Control
* Methodical and well organised
* Work on own initiative as well as being an excellent team player
* Be able to build good relationships with client members
* You will be comfortable communicating with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority
* Strong organisational and time management skills and able to prioritise tasks.
* Strong accuracy and numerical skills with an eye for detail
* You will need to be able to manage multiple client accounts
* Have a positive enthusiastic and flexible attitude
* Be able to work well under pressure
* Experience of compiling and summarising information
* Respond to routine customer email enquiries, in a timely manner, delivering high
quality customer service.
* Process admin tasks
* You are comfortable working in teams and have well-developed interpersonal
skills;
* You must be able to work independently, follow instructions, problem solve and manage your workload.
Pay; £26,000 - £27,000 pro rata
Private Medical
Laptop
Phone
Flexible Working
Job Type: Part-time
Pay: £26,000.00-£27,000.00 per year
Expected hours: 20 per week
Benefits:
* Company pension
* Flexitime
* On-site parking
* Private medical insurance
* Work from home
Work Location: Hybrid remote in Colchester CO6 2QB