Overview
Becoming a Retail Sales Assistant at The Works means more than a job — it is a mission to inspire reading, learning, creativity and play.
You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products — that"s super cool with us!
Perks & Benefits
* 💪 25% Colleague Discount! - Plus, exclusive Double Discount days!
* 😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
* 🏡 Family Friendly Leave - Enhanced maternity, paternity and adoption pay.
* 🚀 Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
* 🎓 Can-Do Academy - Grow your skills and career with access to further training and development.
* 💸 Wagestream - Early access to 50% of earned wages for life happens moments.
* 🏬 Share Scheme - Own a piece of The Works!
* 💛 24/7 support for you and your family via Retail Trust Employee Assistance Programme.
* 🩺 Healthcare Cash Plan – To support everyday healthcare costs.
* 🥳 Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Responsibilities
* Greet customers and assist with their needs to create an inspiring in-store experience.
* Support store operations as a keyholder: opening, closing, and covering shifts when needed.
* Provide excellent customer service to encourage repeat visits and satisfaction.
Skills / Behaviours
* Genuine and authentic: positivity, creativity, and passion for our brand and products.
* Resilient champion: able to handle a fast-paced retail environment and multitask effectively.
* Stock magician: manage sorting, pricing, and merchandising deliveries efficiently.
Keyholder & Requirements
If you’re over 18, you’ll join as a keyholder and receive additional pay when holding keys. If you’re under 18, you can train for future keyholding duties once you turn 18.
Seniorities: Entry level • Employment type: Part-time • Job function: Sales and Business Development • Industries: Retail
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