Our client, a leading national fleet and hire company based in Addlestone, Surrey, is seeking a highly motivated Fleet Refurbishment Executive.
Responsibilities
* Oversee inspection and assessment of vehicle damage following off-hire inspections or site check‑ins
* Coordinate refurbishment activities across repair and preparation networks
* Liaise with repair suppliers to obtain estimates and updates on vehicle progress
* Ensure accurate documentation of damage records and repair requirements
* Monitor refurbishment timescales, liaising with suppliers to meet targets
* Support resolution of customer queries related to vehicle damage or refurbishment status
* Maintain detailed records of damage, repairs, and refurbishment activities
* Build and sustain relationships with repair and refurbishment partners
* Escalate repair delays or quality concerns to senior management
* Provide operational support to the fleet technical and refurbishment teams
Requirements
* Highly organised, detail‑oriented with the ability to manage fast‑paced workloads
* Previous experience in body‑shop reception, fleet inspection, or rental inspection roles (highly advantageous)
* Excellent written and verbal communication skills, with a customer‑focused approach
* Ability to confidently liaise with customers, repair suppliers, and internal teams
* Willingness to learn and develop skills related to fleet refurbishment and damage management
* Proficiency in Microsoft Office, especially Excel and Word
* Full UK driving licence essential
Benefits
* Competitive salary of £35,000 to £40,000 per annum, with performance bonuses
* Employee share options after 12 months of employment
* 23 days holiday plus bank holidays, with additional leave based on service
* Pension scheme contributions
* Access to on‑site gym and free parking facilities
* Regular team‑building events promoting a supportive work environment
* Opportunities for professional development within a growing organisation
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