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Job Introduction: Are you looking for an exciting new role as a Discharge Coordinator? HCRG Care Group are recruiting a Discharge Coordinator based in our Community Hospital at St Martins Hospital.
Overview
Working as part of BaNES Care Coordination Centre Flow Team you will be part of a small team of coordinators to provide exceptional, consistent levels of service supporting discharges from acute and community hospitals into community services. You will work closely with nurses, therapists, social workers and other members of the multidisciplinary team (MDT) to ensure the discharge process is timely and communication is maintained as to where patients are in their discharge journey. The role involves maintaining accurate and updated records to provide information related to discharge activity demand and capacity. Flow Discharge Coordinators are central in keeping patients and families up to date regarding the expected discharge pathway. You will be based at St. Martin’s Hospital, with occasional travel to the Care Coordination Centre at Peasedown St John as required. This is a fixed-term position for 6 months and part-time, 32.5 hours per week.
Main Responsibilities
* Work as part of the multi-disciplinary team (MDT) maintaining responsibility for good communication between all services involved in discharge, driving safe and timely discharge by ensuring all administration work is completed proactively.
* Ensure people using our services are aware of the discharge process and pathways and the expected timeframe for discharge, providing an overview of reasons discharges can be delayed.
* Attend huddles and MDT meetings, recording actions taken and discharge readiness on the clinical system.
* Attend professional and family meetings, recording minutes on relevant paperwork.
* Monitor predicted dates of discharge and pathways for all patients at Community Hospital, ensuring patients are registered on the clinical system.
The Ideal Candidate
* Have excellent communication skills, written, verbal and non-verbal. Adapt approach depending on the audience to build authentic, proactive working relationships.
* Be highly organised to enable effective case management and review, allowing reduction in care provision and early identification of any longer-term care needs.
* Be able to work in a time-critical manner to enable discharge within 48 hours from the point the patient is able to be discharged.
* Demonstrate kind and compassionate care to all service users and their families.
* Identify blockages in service provision and escalate these to the Team Leader and Clinical Lead.
* Have excellent IT skills, with the ability and desire to learn new clinical system platforms, such as Liquid Logic and SystmOne.
* Experience in Acute or Community Care is welcomed.
Package Description
As a Discharge Coordinator, you’ll be part of our valued team at St Martin's Hospital, Bath. You will have access to exclusive rewards and benefits including a salary of £23,875 with access to our group pension, free tea and coffee at your base location, My Reward Hub discounts, wages access as you earn them, wellbeing resources, learning and development opportunities, and other benefits.
About The Company
We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK, as well as adult social care and wellbeing services. We are committed to equal opportunities and welcome applications from a broad, diverse range of people. We are a Disability Confident Committed company and promote safeguarding and safer working practices. When applying, be aware that information provided may be processed in accordance with our privacy policy.
Additional Information
Safeguarding and safer recruitment are a priority; the role includes disclosures and vetting checks. The company you’ll work for is part of HCRG Care Group Holdings Limited.
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