The Quality and Technical Director is responsible for driving a strong quality culture across the organisation, to ensure that our product quality conforms to our customers expectations, specifications, standards and any applicable regulatory requirements.
Key Responsibilities -
1. Provide the leadership to engage all employees in a quality culture of right first time and ensuring that defects are detected and resolved before product is shipped to the customer.
2. Interfacing with customers providing quality, standards, and technical information.
3. Managing product quality escapes from the organization and quality escapes from our suppliers.
4. Develop the human talent within the Organization to succeed and grow, while onboarding and training new high-level talent.
5. Responsibility for the successful execution of the Quality KPIs including Yield and COPQ.
6. Overall responsibility for Quality Assurance, Product Quality, Technical and Laboratory teams.
7. Ensure an integrated Management system and audit schedule for AS9100 / ISO14001 / ISO45001 standards
8. Working closely with the commercial and manufacturing functions to improve standards and capabilities.
9. Developing staff to reach their maximum potential through a robust implementation of a review process.
10. Review Operational data and ensure that departmental KPIs are met.
11. Budgeting and cost control
12. Resource planning and analysis of staffing levels to ensure staffing levels to meet KPIs
13. Managing qualification of our products by our customers.
14. Develop a guiding vision for the structure and performance of the Quality and Technical team which aligns with achieving and exceeding the goals and objectives of the site.
Essential Requirements -
15. Proven experience of managing a Quality function in a Manufacturing/ Engineering business.
16. A degree or equivalent (Metallurgy or Materials Science would be highly desirable).
17. Proven experience of working with customers on complex quality issues.
18. Experience in driving process improvements using lean manufacturing techniques.
19. Excellent leadership and communication skills with the ability to engage effectively with employees.
20. Good financial awareness.
21. The drive and enthusiasm to be a champion for achieving Quality excellence and motivating team members.
22. Experience in engineering problem solving and fault identification.
23. Application of fault finding techniques such as 8D and the use of FMEA [Failure Mode and Effect Analysis].
24. Application of 6-Sigma.
25. Knowledge and use of Statistical Process Control.
26. A passion for success and a sense of urgency to execute deadlines.
27. Possess a management style that focuses on people and be able to inspire trust.
28. A long-range perspective and a strong desire to challenge the status Quo.
29. Motivate and lead others within a matrix organization.
30. You will demonstrate and align with the values of the company demonstrating high levels of safety focus, honesty, integrity, customer service focus, quality focus, excellence and innovation.