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Client relationship director x2 (42987-0226)

Coventry
University of Warwick
Relationship director
Posted: 4 April
Offer description

For informal queries, please contact Camilla Jonsson, Director of Executive Education at Camilla.jonsson@wbs.ac.uk.


About The Role

The Client Relationship Director is a senior role within the Executive Education team, responsible for driving the commercial success of our customised executive education provision. You will lead the development and management of high‑value client relationships, taking opportunities from initial prospect engagement through to contract close, active delivery, and long‑term partnership growth.

Managing a portfolio of strategic accounts, you will act as a trusted advisor to senior executives, developing a deep understanding of client needs and shaping bespoke learning solutions that deliver impact. The role includes identifying and winning new business, assessing and responding to RFPs, and leading internal collaboration across faculty and professional services teams to deliver outstanding client outcomes.

This is a pivotal role during a period of growth and innovation for Executive Education, offering the opportunity to influence strategy, build enduring partnerships, and contribute directly to revenue growth and reputation.


About You

You will be an experienced senior client relationship or business development professional with a strong track record of working at Board, C‑suite, and senior executive level. Highly commercial and relationship focused, you are confident managing complex sales cycles, developing tailored solutions, and securing high‑value opportunities.

You will be proactive, organised, and comfortable operating in a fast‑paced, target‑driven environment, with excellent communication and influencing skills. Experience in executive education, professional services, or a similar consultative sales environment is desirable, alongside the ability to manage accounts, financial forecasts, and stakeholder relationships with professionalism and credibility.

This role will require UK & international travel.


Application Process

Application deadline: Tuesday 31st March 2026 at 11:55pm (UK Time). To apply, please click “Apply” below and submit an application form by the closing deadline. You will be asked to include a CV and a cover letter.

* Your CV should include your education and employment history (including your most recent employment).
* Your CV should also include any other relevant experience (e.g. volunteering, extracurricular, etc.).
* Your Cover Letter should explain your motivations for applying to the role.
* Your Cover Letter should use examples of how you meet the essential and desirable criteria detailed in the job description (PDF attached below).

All essential criteria must be met by candidates who are invited to interview.

You are welcome to include details of any career breaks (e.g. parental leave, caring responsibilities, sick leave). For guidance on writing a cover letter, see here.

Interview Date: To be confirmed; Start Date: As soon as possible. Please note application forms must be submitted before the stated deadline – only applications submitted via our official careers portal will be considered.


What We Offer

We provide a comprehensive range of benefits, including:

* An attractive pension scheme.
* 30 days holiday plus University Christmas closure.
* Generous parental/adoption leave policy.
* Onsite childcare facilities.
* Excellent learning and development opportunities.

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. We are proud to be a Living Wage employer.


Equality, Diversity & Inclusion

Warwick is committed to fostering a diverse, inclusive and respectful community where everyone can thrive. We welcome applications from all backgrounds, cultures and communities, and actively encourage candidates from underrepresented groups to apply.


Safeguarding & DBS

* Roles involving regulated activity are subject to a Disclosure and Barring Service (DBS) check at the appropriate level, in line with the DBS Code of Practice.
* The University will ensure that anyone subject to a barring order does not undertake any work with the barred group (children and/or adults).
* All employees, volunteers and partners are expected to share our commitment to safeguarding.


Rehabilitation of Ex‑Offenders

The University will not discriminate against applicants who make a disclosure relating to a conviction. Disclosures at application stage are only visible to the DBS team, not to hiring panels. This ensures fairness and removes bias from the shortlisting process.


Location & Working Conditions

Right to work in the UK is required. If you do not already have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link for further information about obtaining the right to work in the UK.

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