Job Title: Administrator Location: Newport, NP10 8FZ (Hybrid working model) Salary: £12.60 per hour Contract Duration: 12 months (subject to Security Clearance) Proposed Start Date: Subject to clearance (SC required) Working Hours: Monday – Thursday: 7:30am – 3:30pm Friday: 7:00am – 3:00pm Role Overview We are seeking a highly organised and detail-oriented Administrator to join our client’s team in Newport. This role is essential in supporting the smooth delivery of transaction processing services to a range of clients. You will be responsible for a variety of administrative and operational tasks, ensuring accuracy, consistency, and excellent service. Working as part of a supportive team, you will handle routine tasks and escalate non-standard issues as required. Key Responsibilities Process work in line with agreed procedures and business rules (including calls, emails, queries, and transaction processing). Maintain accuracy and quality in all outputs. Resolve queries and escalate to management where necessary. Prioritise and schedule daily workloads effectively. Distribute information or work to colleagues as required. Maintain and update records in databases and manual systems. Liaise with internal and external clients professionally. Print and post reports, invoices, and data daily. Support line managers with additional administrative tasks. Ensure compliance with audit requireme...