Join to apply for the Programme Support Officer role at Norwich City Council
Join to apply for the Programme Support Officer role at Norwich City Council
This range is provided by Norwich City Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Are you passionate about driving transformational change and making a real impact? Join our dynamic Transformation Team at Norwich City Council as a Programme Support Officer. In this role, you will support the delivery of transformational change across the council, working collaboratively with project delivery teams and the programme manager and will be supporting our Planning and Regulatory Services digitisation programme, including working with our external suppliers to deliver effective online forms, testing, ensuring upgrades to systems and supporting the data migration process.
Key Accountabilities
* Programme Documentation: Ensure effective oversight of the council’s transformation programme by producing and maintaining essential programme documents, including programme plans, issues logs, and risk registers.
* Governance Support: Facilitate effective governance by supporting production of progress reports for governance boards, presented in an appropriate format to enable decision-making.
* Programme Delivery: Collaborate with project teams across the council to support project delivery, ensuring effective project controls are in place. This includes reporting on milestones and issues and providing advice on best practice project management, council transformation processes, methods, and tools.
* Programme Support: Assist the programme manager and wider team in identifying and defining projects within the programme. This may involve setting up and running workshops.
* Stakeholder Engagement: Develop excellent relationships across the council to ensure the transformation programme is well understood by colleagues and informed by their knowledge and views.
* Effective Communication: Communicate effectively with a variety of stakeholders, including senior leaders and external stakeholders.
* Ad Hoc Support: Provide ad hoc support to the transformation team, such as monitoring the Transformation inbox, setting up workshops, taking minutes at meetings.
What Skills You Will Bring
* You are highly organised with strong project planning and management skills, able to work across a wide range of complex activities.
* You have excellent time management skills and attention to detail, ensuring tasks are completed accurately and efficiently.
* You work confidently and accurately with complex data, providing credible advice and support to colleagues and senior leaders.
* You build positive working relationships with colleagues and stakeholders, contributing to effective project delivery and transformation efforts.
If you are ready to make a difference and be part of a team that drives positive change, we would love to hear from you!
Why work for us
Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.
To find out more about working and living in Norwich Home | Work in Norwich.
The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit Working in local government - #LocalGov Careers - Youth Employment UK
We offer our employees a competitive pay and benefits package. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.
Equal Opportunities Policy
The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.
Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.
Benefits
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
* All employees are eligible to join the Local Government Pension Scheme (LGPS)
* Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees
* In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas
* Norwich City Council supports its employees through the provision of occupational health and employee assistance support
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Project Management and Information Technology
* Industries
Government Administration
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