This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
The Role…
At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas.
You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.
What's in it for you?
* Weekly Pay
* Team meal whilst on shift prepared by our chefs
* Soho Friends Membership
* 50% Team discount on Food & Drink, 7 days a week
* Staff Room Rates
* Health Cash Plan (Option to add up to 2 additional dependents)
* Dental Plan (option to add up to additional 2 dependents)
* Birthday Day Off after 1 years continuous service
* Up to 50% Staff Discount on Cowshed & Soho Home
* In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
* Free Counselling Sessions
* Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
* Continuous training to develop yourself personally and professionally
* Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
* Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.
* Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.
* Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.
* Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.
* Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.
* Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.
* Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.
* Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.
* Lead by example, promoting a positive team environment and strong work ethic.
What we are looking for...
A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
* 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs
* Strong understanding of cleaning techniques, guest service, and back-of-house procedures
* Experience leading and motivating a team in a fast-paced environment
* Excellent communication, time management, and organisational skills
* Detail-oriented with a proactive approach to problem solving
Working knowledge of housekeeping systems or software is a plus
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Pay Range£16.50—£16.50 GBP