Job Description
Housing Officer - 8 month FTC
£37,270 pro rata (£24,847)
Chelmsford
Temporary,Full Time
We are looking for a Housing Officer for an 8 month FTC to deliver the anti-social behaviour (ASB) and domestic abuse services and act as a subject matter expert regarding tenancy enforcement and safeguarding concerns. Work collaboratively with the wider Neighbourhood Team and Customer Resolution Centre. Maintain strong relationships with key partners internally and externally in line with CHPs corporate objectives.
What you'll be doing
Use all suitable remedies to resolve tenancy breaches including the issuing of tenancy warnings and notices. The role may require the preparation of court paperwork and representing CHP in court action against customers.
Adopt a multi-agency service delivery approach, where required, to enhance the community or improve the lives of individuals. Work with partner agencies, such as police, councillors, local authorities, children services, education, faith denominations, family welfare, primary health care and voluntary groups to ensure positive outcomes are delivered.
Provide a tenancy administration service, working alongside the Assistant Housing Officers, to ensure the prompt and efficient resolution of customer requests for permissions, tenancy assignments, tenancy successions, and joint tenancy requests.
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