My client a well-established, reputable Cruise company are looking for a Customer Service Executive with a keen eye for detail to join their team, due to growth of the business. This is fabulous opportunity for travel industry professionals to join a multi award-winning cruise company and become part of their success story! Now celebrating 10 years, the company has achieved phenomenal success from its passion and people. This is a great move for someone who is already working for a Tour Operator or Travel Agency, with previous experience in a similar Customer Service or After Sales role. Monday to Friday with weekend availability and a competitive salary of £26-£28k
JOB DESCRIPTION:
* Handling customer queries about bookings, taking payments, and providing general information.* Completing post-booking administration tasks.* Facilitating changes to bookings as requested by customers.* Proactively reaching out to customers with essential information about their bookings.* Taking responsibility for post-sale activities crucial for the company* Collaborating both independently and as part of a team to deliver exceptional service.
Required Skills:
I am looking for friendly enthusiastic individuals with a passion for the travel and cruise industry, possessing the following skills:
* Positive approach to problem-solving with a can-do attitude.* Excellent verbal and written communication skills.* Flexibility to work effectively in a small team....