Salary: £47,389 to £50,253 with progression to £56,535 per annum
Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
Closing Date: 24 November 2025
The Role
A unique and exciting opportunity is available for an experienced education manager to work across the schools of Computing and Mathematics, Statistics & Physics. The successful candidate will be responsible for the Education Strategy and Quality Assurance policies and procedures within both schools, ensuring compliance with School, Faculty and University regulations. The role will involve managing all Education activities in a complex, and multi-disciplinary environment, providing a consistent, high quality student experience.
The role will involve leading and managing a diverse professional support team across the two schools and locations whilst also identifying and developing areas to share good practice and improve join‑up/collaboration across the two schools and teams.
The role holder will work closely with the Directors of Education, and Directors of Student Recruitment in both schools.
For more information about this opportunity # apply please upload your CV along with a cover letter evidencing how your skills and experiences meet the persona specification as outlined within the person specification of the job description.
Interviews are scheduled to be held week commencing 8th December 2025
Key Accountabilities
* To provide strategic support to the School Executive Board in the delivery of the Education for Life Strategy, working closely with the Head of School Operations, the Director of Education (DoE), the Director of Student Recruitment (DoSR), and their academics teams
* To work in alignment with the Deputy Head of School Operations, as well as with other Faculty/University managers and teams; together supporting a ‘one team’ culture to deliver together the work of the professional services team
* To lead, manage and develop a large and diverse Education support team with responsibilities including admissions, learning, teaching, assessment, quality assurance and enhancement as well as the overarching student experience. The postholder will promote a culture of continuous improvement in a growing and evolving School, and will have responsibilities including staff recruitment, induction, training and performance management and development
* To ensure that the school has highly effective and efficient education policies and procedures for undergraduate, postgraduate taught, postgraduate research, apprenticeship and CPD (continuing professional development) programmes, that conform to Faculty and University regulations. The postholder will need to liaise with appropriate University colleagues and teams to design and deliver these effectively, for example the University timetabling service, careers service etc
* To manage and oversee internal and external Quality Assurance processes including government framework submissions, subject reviews, degree programme reviews, module and programme evaluation, and action relating to external industry and professional accrediting body advice. To be the administrative lead for professional accreditation arrangements in the school, working in partnership with the school academic leads
* To provide accurate and timely management information to the Director of Education, the Director of Student Recruitment and School Executive Board as planned and/or required, ensuring that all internal and external deadlines are adhered to and that action plans are fully evidence based
* To be responsible for student number planning and subsequent recruitment activity, ensuring realistic and accurate targets are agreed with the School Executive Board and fed into School budgeting, forecasting and student recruitment events etc
* To work with academic leads to coordinate and implement student experience strategy and plans, including, but not limited to, pastoral care, complaints, Personal Extenuating Circumstances (PEC) processes etc
* To lead on and/or design major projects as appropriate, including linking in with other University campuses where needed, to deliver Faculty or University plans and objectives
* To represent the school as a lead or participating member on relevant Faculty and University Committees, Working Groups, Task and Finish Groups etc
* Any other duties within the scope and general nature of the grade which may be required
The Person
Knowledge, Skills and Experience
* Demonstrable significant experience of working in an education environment in a HEI
* Demonstrable significant experience of managing and developing a team of staff
* Experience of effectively line managing teams based in multiple locations
* Thorough knowledge and understanding of the University’s Policies, Procedures and Regulations
* Knowledge and understanding of Quality Assurance and Enhancement standards and practices in HEIs
* An ability to assess and analyse problems and suggest solutions; make informed decisions and take responsibility; be innovative, use initiative and work independently
* Excellent communication skills with the ability to tailor communication style to the audience
* Excellent planning and organising skills with the ability to manage conflicting priorities
* Ability work well within a team and develop effective working relationships with a wide range of colleagues
* Self-confidence in advising senior colleagues on matters of policy and procedure
* Must be pro-active and have a ‘can‑do’ approach with the ability to be decisive and act when required
* Experience of coordinating, managing and chairing complex meetings with a wide range of stakeholders contributing to decision making through committee membership
* Understanding of the challenges and opportunities for the SAgE disciplines
Attributes and Behaviour
Thinking Strategically
* Has the ability to see the “big picture”, to think strategically and to manage complex problems and issues
* Recognises and analyses the dynamics of problems and issues
* Understands and makes sense of complex or conflicting data and different perspectives of stakeholders and University areas/faculties/etc
* Identifies key issues in own work
Communicating
* Uses clear, concise, and accurate communication, tailoring the approach accordingly and encouraging a two‑way communication process
* Encourages and supports a free flow of communication and information across own area, and the wider University where appropriate
* Understands how best to appeal to the other person/group, correctly interpreting the right way to approach a situation
* Uses visual and verbal presentation to add impact
* Plans communication methods to add impact to messages
Influencing
* Persuades, convinces, and influences others to achieve results and gain support
* Explains how own proposals will support the interests of others (i.e. using win‑win strategies)
* Has a keen sense of timing; seizes opportunities
Planning and Organising
* Manages time and resources by prioritising and organising effectively
* Sets own priorities in conjunction with team and area objectives
* Plans workload and tasks in a systematic way
* Ensures that all activities are completed on time
* Uses systems and tools to ensure records and audit trails are clear and up to date
* Ensures that others know how process and systems work
* Identifies quickly what is important and prioritises accordingly
* Maintains flexibility in work plans to allow for changing circumstances
Qualifications
* Degree or equivalent level qualification, plus substantial experience in a similar role or significant vocational experience, demonstrating development through more demanding, relevant roles
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a goldAthena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
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