Job title: Customer Service Advisor – Active Leeds
Salary: B1 £25,185 - £25,989 (pro rata)
Hours: 18.5 hours per week
Contract: Permanent
Location: John Charles Centre for Sport
A fantastic opportunity has arisen for the position of two Customer Service Advisor posts within Active Leeds. The Customer Service advisors will be joining a fast moving, highly motivated, committed team which serves the people of Leeds.
Are you enthusiastic about delivering customer excellence? As a Customer Service Advisor, you will deal with a diverse range of calls relating to the service that Active Leeds provides. Active Leeds Customer Service centre is a first point of contact, dealing with enquiries, bookings, payments, memberships, and direct debits, we are looking for someone who as an excellent telephone manner and the ability to manage various complex queries and conversations with empathy and understanding.