Retail Manager – Farm Shop & Online Operation
West Berkshire
(rural location – own transport required)
We’re looking for a hands-on Retail / Shop Manager who thrives in a busy, customer-facing environment for a well-established, award-winning food producer and retailer based in the Berkshire countryside. In a You’ll combine strong commercial acumen with the ability to inspire a team and deliver exceptional results both in-store and online.
About the Role
As Retail Manager, you’ll be responsible for delivering an outstanding customer experience in-store and online. You must be experience at hands on in store management
Your goal will be to drive sales growth, streamline processes, and inspire a high-performing team that delivers excellence across every touchpoint.
* Key ResponsibilitiesLead day-to-day shop and online operations, driving sales and profitability.
* Motivate and develop the team, creating a strong “one shop” culture.
* Oversee buying, stock control, and supplier relationships.
* Manage eCommerce activity, ensuring accurate listings and smooth order fulfilment.
* Maintain high standards of food safety, compliance, and customer care
* Champion a customer-first approach across all areas of the business.
About You
Essential skills & experience:
* Proven retail or hospitality management experience (food preferred).
* Level 3 Food Safety Certification (or willingness to achieve).
* Experience managing eCommerce operations (Shopify or similar platform).
* Strong understanding of stock management, supplier negotiation, and P&L accountability.
* Excellent organisational and communication skills.
* BenefitsCompetitive base salary.
* 25 days’ holiday plus bank holidays.
* Employee discount scheme and wellbeing support (post-probation).
* Ongoing training and career development opportunities.
Full-time, 40 hours per week (including alternate weekends)
Salary £40K