Salary: £25,000 - 45,000 per year Requirements: Aptitude and interest to pick up complex business scenarios Commitment to pursuing high product quality Ability to develop good communication within the team Ability to develop good communication with clients Resilience and persistence with a willingness to commit to a significant learning curve Attention to detail Ability to make risk-based judgments in QA Interest in working in a small business environment where contributions are visible Experience or general knowledge of common business processes (advantageous) Responsibilities: Develop a detailed understanding of existing clients and their software systems Interpret client queries about software products, including user support, bug resolution, and change requests Investigate and troubleshoot issues in both new and legacy applications Identify test scenarios and apply a risk-based approach to manual testing Work with developers through the test and feedback cycle Help ensure the delivery of high-quality products and client satisfaction Get involved in requirements gathering for new projects or change requests (if applicable) Engage in client account management or business development activities (if applicable) Technologies: Support Cloud UX UI Design More: We are a small team of business software architects based in Stirling, dedicated to designing and building bespoke business software systems. We are looking for a Product Support & QA person to join our team, offering a competitive salary of £25,000.00-£45,000.00 per year, dependent on experience, with opportunities for graduates and experienced candidates alike. Our benefits include a company pension, free and on-site parking, private medical insurance, and flexible working options. Initially, the role will be fully office-based, with potential for hybrid remote work as you become more familiar with your responsibilities. last updated 5 week of 2026