EAC Fire & Security was recently engaged to take over, recommission, and fully service an intruder alarm system at a residential property in Christchurch. The existing system had been deactivated and the owner wanted it brought back into full operational condition.
Scope of Work & Actions Taken
When we arrived, the following issues were noted:
* The alarm had been turned off / disabled
* The backup battery was extremely old (about 22 years)
* The external bell (siren) was faulty
* Access codes and user configuration were outdated
* No recent system testing or walk test had been done
Our team carried out the following steps:
* Power & Panel Reactivation
Enabled the control panel, cleared old fault states, and brought the system back online.
* Code Reset & Access Configuration
Reset master, user, and installer codes to ensure full system access and security.
* Battery Replacement
Removed the aged battery and replaced with a new, correctly rated sealed battery to ensure system reliability in mains-loss conditions.
* Bell / Siren Replacement
Fitted a new external bell/siren, properly connected and tested for sound output.
* Complete Walk Test
Triggered all sensors and detectors zone by zone to confirm correct detection, triggering, and reset behavior.
* Part‑Set / Partial Mode Programming
Configured a part‑set mode (e.g. “night mode”) so that the system can be partially armed while permitting movement in certain areas.
* System Health Verification
Checked tamper, sabotage, wiring integrity, and verified overall system status was healthy (no faults or alarms).
* The intruder system is now fully functioning and secure
* Correct power and battery backup restored system reliability
* The external bell/callout system is working as designed
* Owners now have new secure access codes
* Part‑set functionality gives flexible use (e.g. night mode)
* Peace of mind restored that the system is ready for everyday use
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