Applicants should meet the following criteria:
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
* Proficient in the use of a PC, including software and systems
* Previous administration experience in a private healthcare environment
Duties of this role include:
* Contributing to the smooth running of the patient administrative process throughout the patient journey, following CHG best practice process maps to provide an efficient, professional, and standard service to patients, visitors, consultants, and staff. Handling patient queries professionally and efficiently.
* Being the first point of contact for all persons attending the hospital, including patients, staff, visitors, consultants, and contractors.
* Managing referrals from the Referral Management Centre, including triage, adherence to the 18-week Referral to Treatment timescales, and managing SPOT contract patients.
Salary & Benefits
Circle Health Group offers competitive salaries and a wide range of employee benefits, including:
* 25 days holiday plus bank holidays, increasing to 30 days with service
* Private Healthcare Scheme covering pre-existing conditions
* Friends & Family Hospital Discounts
* Family-friendly policies, including enhanced Maternity, Paternity & Adoption pay
* Non-contributory life insurance
* Access to discounts, rewards, and voluntary benefits via staff engagement hub
* Resources and services to support wellbeing
* Employee recognition programs
* Training and development opportunities
…and much more!
Circle Health Group is committed to diversity and inclusion, welcoming applications from all backgrounds, including members of the Armed Forces Community. We are a Gold member of the Armed Forces Covenant, part of The Valuable 500, and a Disability Confident Employer.
We aim to create an environment where colleagues can thrive, grow, and develop professionally and personally, guided by our core principles of selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative.
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