Partnership Manager - Social Housing Repairs & Voids
Location: Wewlyn Garden City
We're looking for an experienced Partnership Manager to lead the day-to-day operations of our social housing contracts, ensuring they are delivered in line with MSPS best practices, governance standards, and client expectations.
In this role, you'll be responsible for the successful delivery of repairs, voids, and planned maintenance workstreams, while working closely with the Regional Director to deliver on both short and long-term business objectives. You'll also support business development and bidding activity, offering operational insight to help us grow and innovate.
This is an opportunity to make a meaningful impact, delivering essential services that directly improve people's homes and lives.
What We're Looking For
We're looking for someone who has:
Strong operational experience managing Repairs and Voids contracts at a senior level, ideally across multiple workstreams (Repairs, Disrepairs, Voids, Planned Works)
A background in reactive maintenance service delivery, with a focus on performance improvement, cost control, and customer satisfaction
The ability to manage and motivate teams, set and deliver against targets, and manage subcontractors effectively
Solid understanding of profit and loss accounting, budget management, and commercial drivers
Excellent communication and leadership skills, with the ability to manage competing priorities in a fast-paced environment
At least 4 years' experience in a similar role within the housing or property services sector
A genuine commitment to delivering a high-quality service for residents
What We Offer
We understand that our people are key to our success. That's why we offer a comprehensive benefits package, including:
Company car or car allowance
Discretionary annual bonus (profit share scheme)
26 days annual leave plus bank holidays
Enhanced pension contributions
Private healthcare or Westfield Healthcare cash plan (including 24/7 GP, dental, optical and more)
Life assurance and accident cover
Share save scheme
Enhanced maternity and paternity pay
Retail discounts and voucher schemes
Buy and sell holiday options
Flexible working and flexible bank holidays
Cycle to work scheme
Two paid volunteering days per year
Employee wellbeing support including EAP
Funded professional subscriptions