Job Description As a member of the Product Owner team in the Group Risk function, you'll have an integral role in developing and maintaining the roadmap of change for Credit Risk. You'll work closely with our Value Stream change function to initiate demand and shape the solutions to ensure we meet our business strategy objectives. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 25 and 35 hours. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Responsibilities What you'll be doing This is a new role with the Credit Risk function. From reviewing and managing requests for new demand, to working with our business analysts, engineers, and architects to shape solutions to meet desired outcomes, you'll be responsible for developing and maintaining the roadmap of change for Credit Risk. To do this, you'll work closely with the Senior Product Owner to understand the strategic priorities of Credit Risk and how these support the achievement of the Risk business strategy and its link into the Society's blueprint. You'll be proactive in working with your stakeholders to understand their priorities and how we can maximise the value that we deliver to our customers. You'll also be a point of contact for stakeholders regarding key deliveries, keeping them updated on progress and providing expert consultancy to our change colleagues to help resolve issues when they arise. We'll need you to develop a good understanding of the applications and systems that we maintain (as well as the key processes, journeys and products that they support), so you are able to create and maintain a backlog of improvements and enhancements. You'll also be proactive in working with other product owners from around the business, business stakeholders, architects and engineers to shape our roadmap for the medium and long term. We'll want you to liaise with change teams to perform impact assessments on the Credit Risk team to identify and manage readiness activity in their areas for change programmes. As a member of a wider community of Product Owners, you'll also have the opportunity to share and inform best practice across the organisation, as well as continuously enhancing your own skills and capabilities through the support available to take ownership for your own development. About you For this role, you'll have/be: A strategic thinker, enabling you to build a roadmap of technical change that aligns with business goals and customer needs, as well as challenging stakeholders to think beyond the short-term and/or tactical A strong collaborator who builds effective relationships with cross-functional, technical teams and stakeholders to define and prioritise product features and requirements in line with business needs A proven track record of communicating with and successfully influencing business and technical stakeholders at a range of levels to share theproduct vision and roadmap and provide updates on progress. You should also feel comfortable having conversations with design and technical colleagues about the more detailed aspects of proposed solutions to ensure successful delivery of required outcomes Decisive when assessing demand, even when the decision may not be an easy or popular one and effectively manage the team's backlog and work based on changing requirements A strong customer focus with the ability to assess whether proposed solutions effectively meet customer and business needs. This includes working closely with delivery teams to ensure timely delivery of high-quality releases Able to act as the primary point of contact for delivery teams and stakeholders regarding product-related issues, taking ownership of the resolution of problems Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Qualifications The extras you'll get There are all sorts of employee benefits available at Nationwide, including: 25 days holiday, pro rata Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.