Job Title: Deputy Phlebotomy Manager
Location: Basildon and Southend University Hospitals and community locations within the Mid and South Essex area
Salary: GBP31,049 : GBP37,796 per annum
Job Type: Full Time, 6 Month Fixed Term Contract
We are looking for a Deputy Phlebotomy Manager on a 6 month fixed term basis.
In this role, you will:
* Support a safe, efficient, and patient:focused phlebotomy service
* Assist the Department Manager with day:to:day coordination and staff supervision
* Drive service improvements and ensure operational continuity
* Contribute to diagnostic pathways and enhance the patient experience
* This is a great opportunity to develop leadership skills, strengthen service resilience, and make a significant impact on organisational performance.
The Deputy Phlebotomy Manager supports the delivery of a safe, efficient, and patient:focused phlebotomy service, working closely with the Department Manager to ensure high standards of care and operational performance.
This role plays a key part in the day:to:day coordination of services, staff supervision, and continuous service improvement.
By supporting leadership, driving improvements, and ensuring service continuity, the postholder plays a crucial role in helping the organisation meet demand, support diagnostic pathways, and deliver a positive patient journey. This role strengthens the resilience and efficiency of the service, making it a key contributor to overall organisational performance.
Responsibilities:
The post holder will be responsible for but not limited to:
* Supporting the Phlebotomy Manager in overseeing daily operations and service delivery
* Supervise and coordinate the phlebotomy team
* Oversee daily staffing and department rota management ensuring appropriate staffing and skill mix
* Act as the lead in the absence of the Phlebotomy Manager
* Ensure adherence to clinical governance, infection prevention, and health and safety standards
* Monitor service performance and patient experience
* Assist in implementing policies, procedures, and quality improvement initiatives
* Support recruitment and ongoing development of staff
About you:
Essential Skills and Experience
* Level 6 Qualification or equivalent experience gained in a Supervisory role
* Computer literate with a good working knowledge of office applications
* Substantial experience in a healthcare setting
* Proven experience of people management
* Ability to prioritise the demands of a changing workload
* Demonstrate good verbal and written communication skills
* Highly visible, compassionate leader with strong values that align with those of Synlab
* Ability to work accurately under pressure, manage time and prioritise workload
* Ability to work on own initiative as well as under the direction of the Phlebotomy Manager
* Ability knowledge to workload and demonstrate analytical skills
* Experience of KPI monitoring and performance related workflow skills and tools
* Full UK driving licence and access to a motor vehicle for business use
* A positive role model who inspires, motivates and empowers others
Desirable:
* Management/Leadership qualification or equivalent experience
* Certified Phlebotomist training
* Effective time management skills
* Basic CPR and First Aid Certification
* Understand medical terminology, medical and scientific awareness
* NHS work experience
* Experience of working within a multi:disciplinary team
* HR recruitment and staff selection skills
* Performing Appraisals and Probations
* Ability to progress change management
* Project management experience
* Working knowledge of QPulse or similar Quality Management system
SYNLAB UK and Ireland work closely with clinicians, hospitals, occupational health providers, and clinical researchers to deliver comprehensive pathology services.
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