We're looking for a Senior Regional Service Engineer to join a dedicated service team, where you'll play a key role in upholding the brand and delivering outstanding service to customers. With a salary of £38760 + £36000 London Weighting to £40,000 + £3600 London Weighting after probation £50,000 +with overtime.
This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment. You'll be representing a globally respected company with a strong customer-first approach.
Location Requirements
To ensure efficient coverage, candidates must be based in South East London - ideally around Tower Hamlets, West Ham, or nearby areas.
Key Responsibilities for the Senior Regional Service Engineer:
Maintain and repair a wide range of cleaning equipment to a high standard
Diagnose faults and complete accurate service reports and records
Liaise with the Regional Service Manager and Scheduler to manage daily activities
Manage van stock and parts levels in line with customer requirements
Support and coach others as part of your team
Identify potential sales leads and pass them to the relevant team
Maintain strong customer relationships with a professional, proactive attitude
What You'll Need for Senior Regional Service Engineer:
Experience in electrical, mechanical, hydraulic, pneumatic, diesel-powered equipment
Municipal, FLT, plant hire, HGV, or agricultural machinery experience is ideal
Confidence working independently in the field and supporting others
Good IT and organisational skills
Full UK driving licence and willingness to travel (including occasional overnight stays)
Passport preferred for potential training in Germany
What's in it for You
Starting salary: £38760 with £3600 London Weighting rising to £40,000 +£3600 London Weighting, after probation with London Weighting
OTE approx. £50,000+ with overtime
London weighting included
Fully expensed van (optional private use)
All tools provided
25 days holiday + bank holidays + your birthday off
Pension scheme, health plan, sick pay, critical illness cover
End of year discretionary bonus
Staff discounts and plenty of social events
Career development in a supportive and innovative environment
Training & Onboarding
New starters follow a detailed 12 week training plan, including factory led courses, electrical and pressure washer modules, and support using company systems. You'll be paired with experienced engineers and receive ongoing development throughout your time.
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