Do you have a passion for delivering excellent customer service? We are seeking a motivated, customer focussed individual looking to join a fast paced, busy and supportive team. As a Customer Service Advisor, you will be the first point of contact in providing support and information, to a varied audience using multi-channel communication methods. This is a great company and a much sought after place to work in Milton Keynes. Our client offers development opportunities and a comprehensive training programme to support team members in delivering a high quality and exceptional customer experience. Hours: 35 hours, Mon-Fri – Hybrid working available after training Benefits for a Customer Service Advisor: * Annual leave starting at 24 days * Flexible hours and hybrid working * Pension scheme * Training & development options * Flexible benefits scheme Key Responsibilities for a Customer Service Advisor: * Managing high volume multichannel enquiries including phone, email and live chat from query to resolution. * Taking ownership and responsibility for resolving enquiries and improving the customer experience. * Make outbound telephone calls to contact individuals in relation to outstanding matters or documentation * Manage a busy inbox, responding to enquiries quickly and efficiently Essential Skills for a Customer Service Advisor: * Exceptional customer service skills * Proven experience of dealing with a high volume of inbound calls If you have the required experience and are looking for an opportunity within a company that will add value to you and offer you development, then please apply now