Operations Team Lead
£30,000 to £35,000 (DOE) + 33 days holiday (inc bank), free parking, health benefits
Birmingham
The Role
Are you an experienced AV professional looking for your next challenge in a fast-paced, hands-on environment?
As an Operations Team Leader, you'll play a central role in ensuring our warehouse and equipment are maintained to the highest standards, ready to support a wide variety of live events. You'll lead and motivate a small team, oversee warehouse operations, and support event delivery when needed.
Key Responsibilities
Equipment Management
Prepare, test, and maintain AV equipment for hire and live events, meeting all deadlines
Oversee quality control within your team
Complete PAT testing promptly and accurately
Safely load and unload vehicles, ensuring compliance with ISO standards
Warehouse Operations
Plan and manage daily and weekly work schedules
Lead by example, motivating your team to follow ISO9001 processes
Maintain a positive and productive team environment
Carry out general maintenance tasks to ensure smooth day-to-day running
Check-in equipment after use, ensuring it's in full working order for future events
Keep the warehouse tidy and compliant with health & safety policies
Support operations across branches and suppliers when required
Company Procedures
Follow all company policies, particularly in relation to health & safety
Take part in training and development opportunities
Use the HireHop system in line with company processes
Assist the events team when required to ensure flawless project delivery
Candidate Profile
Minimum 3 years' experience in a similar role within the AV/events industry
Strong knowledge of AV equipment and willingness to learn further
Flexible with working hours, including evenings, weekends, and travel
Excellent communication and leadership skills with a team-focused mindset
What We Offer
Competitive salary with paid overtime
Opportunities for progression and professional development
Annual profit share scheme
Employee awards and recognition programmes
Company pension with financial advice services
Health & wellbeing cover
4x salary death-in-service insurance
Cycle-to-work scheme
Free on-site parking
33 days annual leave (inclusive of Bank Holidays and Christmas/New Year shutdown)
Additional Benefits:
Health and wellbeing programme
Employee mentoring and development support
Profit sharing scheme
Financial planning services
To Apply:
Send through your CV or call Karley 01254 781300
SER-IN
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