Our client is part of a global group and entering an exciting growth phase, as such they are looking to recruit a Sales Support Co-ordinator to join their busy team in Stafford.
About the Role
You’ll play a key role in ensuring their customers receive a smooth and efficient service at all times — managing sales orders and liaising with distributors, Field Sales Managers and internal colleagues to maintain their next-day delivery promise.
Your main responsibilities will include:
* Processing customer orders using an SAP system
* Handling customer enquiries via email and phone
* Providing delivery updates and Proofs of Delivery (PODs)
* Ensuring a seamless experience for all customers
Requirements
We're looking for an organised, proactive and customer-focused individual who enjoys taking ownership of tasks and working independently. You thrive in a fast-paced environment and take pride in accuracy and communication.
Essential skills:
* Confident using email and IT systems (training provided for SAP)
* Strong communication and organisation skills
* Excellent attention to detail
* Proficient in Microsoft Outlook, Word, and Excel
* Customer-focused and methodical approach
This is a fantastic opportunity to join a small, supportive team where your work truly makes a difference.
Premier Placement Services are acting as an employment agency for this position.