A Technical Customer Service Advisor is required to join a well-established manufacturing company based in Redditch. This is a customer-facing role where you'll be responsible for delivering effective account management and providing technical drawing support.
As a Technical Customer Service Advisor, your responsibilities will include:
* Creating and updating technical drawings using CAD software
* Managing customer accounts to ensure high levels of satisfaction and retention
* Monitoring account performance and identifying opportunities for growth
* Following up on quotations to support conversion and maintain pipeline visibility
To be successful in this role, you should ideally have:
* Working knowledge of CAD software
* Previous experience in technical account management
* Background in manufacturing or engineering industries
* Strong attention to detail and accuracy
What's on offer:
* Monday to Friday working hours: 7:30am - 4:30pm (early finish at 1:30pm on Fridays)
* Salary from £30-38,000p/a dependent on experience
* 33 days annual leave (including bank holidays)
* Benefits including pension scheme, Employee Assistance Programme (EAP), and life insurance
If you are interested in this Technical Customer Service role, please Apply today.
AS...