Overview
A Snapshot of Your Day. Imagine starting your day with a sense of purpose as you dive into the STA-RMS Deviation Dashboard, investigating priority notifications and collaborating with your RDS and OSD teammates to resolve critical alerts. You’ll monitor a dedicated set of units, ensuring data integrity through tools like Lens, and create Salesforce cases for genuine issues. Each month, you’ll prepare and deliver detailed reports to customers, working closely with Technical Support to ensure accuracy and value. You’ll lead regional review calls, share success stories, and support your team with additional projects, all while making a real difference in the reliability and performance of energy systems.
Responsibilities
* You will provide remote monitoring and reporting for assigned connected sites, ensuring seamless communication with the local RDC Manager.
* You will develop Remote Diagnostic Monitoring activities to minimise equipment risk and downtime for both Siemens Energy and customers through timely preventive action.
* You will deliver customer reporting and ticketing that is concise, technically accurate, and maximises commercial value.
* You will onboard new units into RDS systems and ensure data integrity across all contributory systems.
* You will identify opportunities for improvement and support RDS Research & Development engineering priorities.
What You Bring
* You have a Bachelor’s Degree in a relevant discipline such as Instrumentation & Controls or Mechanical Engineering.
* You bring experience in remote diagnostic and monitoring, ideally with high-value equipment in aerospace, manufacturing, marine, or energy industries.
* You are passionate about data-driven services and use data to enhance service quality.
* You demonstrate strong leadership, troubleshooting, and analytical skills, thriving in high-pressure environments with a customer-focused mindset.
* You communicate effectively at all levels, appreciate cultural diversity, and ideally speak more than one language.
About The Team
You’ll join a close-knit team of nine, spread across Warwick, Singapore, Argentina, and Spain. Together, we are committed to supporting our international customer base with reliable, data-driven monitoring and reporting. Our team values open communication, collaboration, and a pragmatic approach to problem-solving. We work flexibly and support each other, sharing knowledge and celebrating success cases. By combining our diverse backgrounds and expertise, we deliver outstanding service and drive continuous improvement in everything we do.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With +100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world’s electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character—no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
Here are examples of the rewards and benefits Siemens Energy offers:
* Opportunities to work with a global team
* Opportunities to work on and lead a variety of innovative projects
* Medical benefits
* Remote/Flexible work
* Time off/Paid holidays and parental leave
* Continual learning through the Learn@Siemens-Energy platform
* Access to a variety of employee resource groups
Jobs & Careers: https://jobs.siemens-energy.com/jobs
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