Job Description
This job is with Charles River, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
For nearly 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we'll help you build a career that you can feel passionate about.
Job Summary
Are you a great communicator?
Have you got customer service / account manager experience?
Do you have good organisation skills?
We are recruiting for a remote Account Development Representative.
Initially, on a 6 month fixed term contract, the Account Development Representative is responsible for driving Microbial Solutions sales in UK / IRE & Nordics.
The role will enable you to administer the sales process for specific products, services, accounts and/or sales opportunities via phone and
e-mail while supporting a Regional Account Manager team. You also have the opportunity to work cross functionally with the Microbial
Solutions Commercial team to meet and exceed sales quotas for a specific territory.
Essential Duties and Responsibilities:
Drives sales in specified region.
Point of contact for customer inquiries and outbound prospecting.
Engage with existing customers and generating sales opportunities.
Lead projects such as dormant account reimplementation, next generation products and end of life campaigns.
Establish new customers and maintain/grow existing customer accounts.
Establish and nurture positive, productive relationships with customer accounts end-users, management and purchasing contacts.
Assist with territory opportunities and product lifecycle management.
Partner with regional Account Managers to meet shared sales goals and manage territory opportunities.
Work collaboratively with Marketing to drive product promotions and provide feedback on ROI.
Share customer problems/concerns with relevant departments for quality resolution.
Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.
Provide pricing, create and submit individualised quotes and support price renewal price process in region.
Client communications.
Job Qualifications:
Education: Degree in marketing or equivalent
Experience: Some related experience in sales or customer services.
This position requires regular domestic and occasional international travel.
About Microbial Solutions
Our Microbial Solutions business group has a comprehensive portfolio of endotoxin testing, microbial detection and microbial identification products and services is unlike any other, and has been purposefully designed to meet the complex and ever-changing needs of the industry. We help clients to ensure product safety and quality with easy-to-use yet robust testing solutions that satisfy regulatory requirements, support critical decision making and improve operational efficiencies.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.
At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction.
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