Front of House Manager – Busy Restaurant Full-time Daytime Hours | Norfolk | £32,000 - £37,000
Select Recruitment is working with a well-established hospitality business to find an experienced and people-focused Front of House Manager to lead their busy restaurant. This hands-on role is perfect for someone who thrives in fast-paced hospitality and is passionate about exceptional customer service.
About the Role
You'll manage a large front of house team, maintain outstanding service standards, drive sales performance, and build a positive team culture. Working closely with the Head Chef and Senior Catering & Hospitality Manager, you'll play a key part in the ongoing development of our client's operation.
Key Responsibilities
Lead, motivate and manage the front of house team to deliver excellent service consistently
Uphold high standards in customer care, cleanliness, presentation and compliance
Drive sales performance and support achievement of targets and KPIs
Recruit, train, develop and coach team members with ongoing feedback and support
Foster a positive, inclusive and professional team environment
Work collaboratively with the Head Chef to ensure seamless service and strong front/back of house partnership
Support operational planning including rotas, stock control and continuous improvement initiatives
Handle customer feedback professionally, resolve issues and identify opportunities to enhance the guest experience
Contribute ideas and initiatives for the continued growth and development of the restaurant
Essential Requirements
Proven experience in a front of house management role
Strong leadership and people management skills
Food Hygiene Certificate
Availability to work full-time on alternate weekends (likely every weekend during peak periods)
What's on Offer
Salary: £32,000 - £37,000 depending on experience
Family-run, friendly working environment
Excellent staff benefits and discounts
How to Apply
To apply for this role, please contact Stew at Select Recruitment or apply with your CV.
Our client is committed to creating a diverse and inclusive team that brings skills, energy and enthusiasm to the workplace