Role Overview
We are seeking a conscientious and adaptable Sales Administrator to manage our orders and invoice processing. In this role, you will also provide general support to an assigned sales team or customer base of various business units.
The successful candidate must have experience of working in a sales environment, demonstrate a wide range of skills including excellent attention to detail, written and verbal communications and customer service skills.
The role holder will be supporting our customers across French and German regions, so a requirement for the candidate to be fluent in French and/or German speaking and writing.
How you will become part of the bigger picture..
As part of our team, you will:
1. Execute order entry onto SAP and confirm delivery dates to partners and end-customers
2. Track orders and coordinate with internal stakeholders in regards to order related issues
3. Assist with the process of model number creation and pricing for approval process
4. Support the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control Department
5. Solve credit limit issues with customers and issues of credit and debit notes
6. Provide general sales and management support
7. Maintain contact with the central Planning and Operations teams
8. Provide support and cover as required to ensure the business is supported at all times
9. Occasionally required to monitor and communicate changes in order status with customer
10. Continuously grow and focus on personal development using the Panasonic Leadership Principles
What you will bring to the picture..
11. Relevant experience in sales or sales support functions
12. In addition to English, French and/or German language skills (preference for both or one or the other)
13. Strong administration skills and attention to detail
14. Knowledge of SAP and MS Office software package
15. Excellent written and verbal communication skills
16. Exceptional interpersonal and customer service skills
17. Adaptable and flexible approach
What would give you the edge…
18. Be able to structure your own area of responsibility effectively and keep records of all open issues in a busy working environment
19. High attention to detail, quality and accuracy with strong administration skills
20. Understanding how decisions affect customers and how their own behaviour impacts on the customer experience
What does our big picture look like?
Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding over a century ago, we’ve been committed to improving peoples’ lives and making the world a better place, one customer, one business, one innovative leap at a time.
We believe in strong collaboration and team spirit to develop Panasonic’s competitive edge even further. Panasonic is an energetic, creative and proactive organisation consistently aiming to exceed its customers’ expectations. In an ever-changing world, we continue our efforts to align with our Seven Principles to make life simpler, safer, healthier, more enjoyable, and more sustainable.
Our mission is to create the Panasonic business of "tomorrow." By integrating business, technology, and creativity, we will realise ideal lifestyles and societies solving social issues globally.